About

Our Company

MashGrape Technologies has provided enterprise level IT support in SW Florida and nationwide since 2013, helping businesses increase productivity and profitability by making IT a streamlined part of operations. We align our goals with yours by providing a Managed IT Department that helps your business run efficiently, work securely, and grow strategically through your technology.

24 | 7 SUPPORT

Never go without IT service again. You can go to sleep knowing our 100% US based support is here for you 24/7/365.

Predectible Cost

All-inclusive, flat-monthly bill. Always get the timely service you deserve without having to worry about any surprises and doubt that IT isn’t covered because IT is.

Built Around You

No IT current support? Outsourced IT? Internal IT Department? No matter what your current situation is, we customize innovative and effective solutions to help your business run smoothly and stay secure. We can serve as your complete Managed IT Department or Co-Manage with your existing department.

Aligned Success

We align our goals with yours. In other IT models, the IT vendor makes money when you aren’t. We don’t feel our success should be dependent on your business needing a “fix.” We proactively solve problems before they affect your business. You want IT to work and so do we.

Our Team

The MashGrape Technologies team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators and Desktop Support Technicians. Clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.

Meet the CTO & CEO

Chris Couse

CTO

Chris Couse has been involved in IT for over 30 years. Beginning with taking apart his own desktop computer to tinker, Chris’ drive to find solutions to technology problems lead him down a path of increasingly greater knowledge and expertise. From running technology in a machine shop, to becoming the Information Technology Officer for a local community bank, to opening his own business MashGrape Technologies in 2013, Chris’ dedication to providing superior IT support and services has helped many businesses grow. His desire to bring full time, full scale IT management to every business, no matter the size, keeps him striving to provide the best IT solutions for every customer’s business needs.

Brandi Couse

CEO

Brandi Couse has over 30 years of project and process management experience. Throughout her careers in public education and non-profit organization administration, Brandi constantly strove to find the most productive and beneficial ways to help others consume and utilize information. From teaching in a classroom, to leading departments and programs, to organizing the operations of an arts non-profit, Brandi’s commitment to ensuring systems and products work properly has helped many individuals and organizations thrive. Her insistence that information and systems work to improve the end users’ ability to grow keeps her striving to find the best IT solutions for every customer’s business needs.

Why Choose MashGrape Technologies?

100% Satisfaction

Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.

Service Level Agreement

Your computer support problem or network issues will be addressed within our SLA matrix giving you the piece of mind that your issues will be addressed quickly. Each issue type is given a priority level and a defined Response Time with emergencies being addressed in 60 minutes or less.

Fixed Monthly IT Cost

You’ll never be surprised. We offer an all-inclusive support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. All this enables you to truly manage IT costs.

Expeditious Repair

Your issues – even the minor ones – will be taken care of quickly and efficiently. Since everything is included in one price, we are highly-motivated to use our time wisely.

No Technical Jargon

We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel out of your element by non-sensical tech speak.

Your IT Department

Our entire team is an extension of your business. Empower your employees with on-demand support that's just a phone call away.